Job Title

Senior Solutions Architect – Mitel Unified Communications

  • Position:
  • Salary: £60000 - £70000 + Car allowance + Bonus + Package
  • Location:
  • Job ID: 01771
  • Applications: 0
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Job Description

Senior Pre-Sales Consultant – Voice / Mitel – Home based


Our client is a Unified Comms Managed Service Provider with a global footprint.  They are currently going through a period of rapid expansion and this will be a very exciting time to join a highly motivated team. They are looking for a Senior Solutions Architect to join their team, based from home but willing and able to travel nationally and internationally on occasions.


The department’s goal is to provide the Sales team with solution design support required to successfully quote solutions that encompass the company’s product portfolio that meet the customer’s needs, are price competitive and to provide sufficient information so that these can be delivered by the post-sales engineering department. This often involves a consultative ‘business problem to solution’ translation, establishing customer commercial and technical drivers and analysing possible competition. This service is delivered via a multitude of methods including written, verbal and in customer meetings.


Job Accountabilities and Tasks:


Solution design documents (Concept, HLD)

Solution design verification for Mitel Solution Providers

Solution design verification for WAN and SIP connectivity

Solution description documentation for input into tenders or customer proposals

Support for solution demonstrations for Mitel Solution Providers and Mitel customers

Ideally some Microsoft Teams Voice, hybrid voice solutions, Hosted Voice

Provision of pre-sales training for Mitel and other Solution Providers

Pricing support for Mitel Account Managers and other Solution Providers

Peer reviews

Research and development of new products and services

Assist with Customer Demonstrations (both on-site and off-site)

Assist with Customer Presentations (both on-site and off-site)

Requirement Gathering

Solution Design & Solution Design Documentation

Subject Matter Expertise

Assist with Complex Pricing

Statement of Works

Proof of Concepts

Tender Responses

Research and Development


Job Knowledge and Experience


4+ years Technical Consultancy experience in high profile and complex Mitel Unified Comms projects (essential) Also essential is expertise in Enterprise Mitel Telephony, with additional exposure to MICC.   Converged Networks, Customer Interaction, Collaboration tools, Mobility, & VMware are all desirable skills as is experience of both Hosted/Cloud and On premise.

Mitel MiVoice Business/3300, MiCollab, MSL, MBG, MiCC, Contact Centre, Cloud Connect, Flex, NuPoint, Multi Media, IVR, Microsoft Teams integration, SIP, UCaaS, Virtualisation


The position offers a competitive Salary based on experience, along with company car allowance and bonus paid quarterly.


Click IT Consulting specialise in the recruitment of LAN, WAN, WLAN Networking, Unified Communications, Security, covering both technical and sales opportunities.

Tags: #msteams, #presales, #unifiedcomms, #workfromhome, design, Mitel, Sip, UC

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Senior Solutions Architect – Mitel Unified Communications

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