Job Title

Pre-Sales Consultant – Voice / Mitel

  • Position:
  • Salary: £45000 - £55000 + Car + Bonus
  • Location:
  • Job ID: 01692
  • Applications: 0
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Job Description

Pre-Sales Consultant – Voice / Mitel

Our client is one of the fastest growing Mitel partners in Europe due to their Company ethos both in terms of how they partner with their clients with excellent service at the heart of everything they do but also how they look after their staff.They are about to experience a major growth phase so need another UC Pre-Sales Consultant to join their team.Based from home but willing and able to travel nationally and internationally on occasions.

The department’s goal is to provide the Sales team with solution design support required to successfully quote solutions that encompass the company’s product portfolio that meet the customer’s needs, are price competitive and to provide sufficient information so that these can be delivered by the post-sales engineering department. This often involves a consultative ‘business problem to solution’ translation, establishing customer commercial and technical drivers and analysing possible competition. This service is delivered via a multitude of methods including written, verbal and in customer meetings.

Job Accountabilities and Tasks:

Solution design documents (Concept, HLD, LLD)

Solution design verification for Mitel Solution Providers

Solution design verification for WAN and SIP connectivity

Solution description documentation for input into tenders or customer proposals

Support for solution demonstrations for Mitel Solution Providers and Mitel customers

Provision of pre-sales training for Mitel and other Solution Providers

Pricing support for Mitel Account Managers and other Solution Providers

Peer reviews

Research and development of new products and services

Assist with Customer Demonstrations (both on-site and off-site)

Assist with Customer Presentations (both on-site and off-site)

Requirement Gathering

Solution Design & Solution Design Documentation

Subject Matter Expertise

Assist with Complex Pricing

Statement of Works

Proof of Concepts

Tender Responses

Research and Development

Job Knowledge and Experience

2+ years Technical Consultancy experience in high profile and complex Mitel Unified Comms projects (essential) Also essential is expertise in Enterprise Mitel Telephony, namely Mitel with additional exposure to MICC.Converged Networks, Customer Interaction, Collaboration tools, Mobility, & VMware are all desirable skills as is experience of both Hosted/Cloud and On premise.

Mitel MiVoice Business/3300 & relevant Applications (MiCollab, MSL, MBG, MiCC, NuPoint, Multi Media, IVR)

The position offers a competitive Salary based on experience, along with company car allowance and on going training and certification. This company has a track record of success so you are not just applying for another job but joining a company that will enhance and develop career!

Tags: Contact Centre, design, Enterprise Architecture, MiCC, MiCollab, Mitel, MiVoice Business, Pre-Sales, Telephony, UC, Unified Communications

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Pre-Sales Consultant – Voice / Mitel

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