Job Title

Mitel Project Engineer – MiVoice Business, MiCC, MiCollab, MBG, Cisco

  • Position:
  • Salary: £35000 - £43000 + Car allowance + Full Package
  • Location: ,
  • Job ID: 01679
  • Applications: 0
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Job Description

Mitel Project Engineer – MiVoice Business, MiCC, MiCollab, MBG, Cisco (Scotland)


Main responsibilities include:

  • Installation of Mitel MiVoice Business solution & associated Applications – MiCC Contact Centre, MiCollab, IVR, MBG, Nupoint etc
  • Liaison with other working groups within the company to assist with solution design/specification and the documentation of delivered projects
  • Ownership of the technical design & delivery of Communication Solutions
  • Configuration and support of associated data infrastructure, including LAN switches and routers across a variety of vendor’s products  (Cisco/Juniper/HP)
  • VoIP analysis and troubleshooting, including a working knowledge of Wireshark packet analyser
  • 3rd Line Remote support of the solutions, field visits may also be required


Candidates who apply will have the following:

  • Technical Accreditation in the following Mitel solutions:
    • Mitel 3300 Basic & Advanced Implementation – MiVoice Business
    • Mitel MiCC/IVR
    • Mitel MiCollab UC application including AWV
  • Cisco CCNA would be beneficial
  • Knowledge & experience of SIP Trunks/SIP protocol
  • A full UK driving licence
  • Excellent communication skill, both written and verbal
  • Flexibility to travel
  • Ability to work within a multi-disciplined team


Bonus skills:

  •       Accreditation in the Mitel Office 250
  •       Experience of Video solutions
  •       Knowledge of Wireless Networks, WLAN controllers, WMM protocol


This company is highly technical and you can expect good career development including opportunities to cross train in other cutting edge technology that the company specialise in. This company is going through a period of rapid growth due to the additional clients they are winning because of their ability to deliver cutting edge solutions with impeccable customer service.  This will be an exciting time to join a company with some very ambitious growth plans for the coming year working for the largest customers in the region.


Click IT Consulting is acting as an Employment Agency in relation to this vacancy


Tags: MiCC, MiCollab, Mitel, MiVoice Business, Scotland, Unified Communications

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Mitel Project Engineer – MiVoice Business, MiCC, MiCollab, MBG, Cisco

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