Job Title

Senior Mitel Engineer

  • Position:
  • Salary: £45000 - £55000 £6k Car + Package
  • Location:
  • Job ID: 01644
  • Applications: 0
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Job Description

Job Purpose Statement:

Senior Mitel Engineer

This award winning Solution Provider is continuing to grow and expand their customer base, winning ever more prestigious converged solutions contracts all the time. They’re now on a mission to further enhance their in-house Mitel support proposition.

As a Mitel Engineer you will be responsible for:

  • End-to-end installation
  • commissioning and in-life support of large, complex Mitel VOIP solutions
  • Install, upgrade and configure all Mitel Applications on CPE equipment and Virtual Applications within the Mitel World Cloud (UCASS)
  • Provide support expertise on MBG, MiVB, MiCC Inbound and Outbound, MiCollab, Desktop devices.
  • Mentor colleagues to improve their level of knowledge on Mitel Applications.
  • Advise on implementation of Networking VOIP solutions on LAN and on WAN interconnections
  • Perform 1st Line tasks as occasionally required (answer customer queries, fault find, fix and report)

Job Knowledge and Experience

  • 10 years working on all Mitel Applications at a 2nd or 3rd line level
  • Understanding DHCP, DNS and Active Directory and other Microsoft products used by the VOIP solution
  • Understanding of wireless technology
  • Redbox capabilities (preferred)

Qualifications and Certifications

  • Mitel Certification: MBG
  • Mitel Certification: MiVB
  • Mitel Certification: MiCC Inbound and Outbound
  • Mitel Certification: MiCollab
  • Mitel Certification: Desktop Devices
  • Full UK Driving Licence (essential)

They’re proud to be a customer-led, consultative sales organisation. Change is a constant. This is a new, and busy role with demanding clients and internal customers. You need to be strong-willed, resilient, able to adapt and refocus quickly. As a company they are incredibly energetic, move at pace and priorities can change.  Being willing to roll your sleeves up and muck in is essential.

They’re proud to have a diverse team, unified by a common, deeply-held passion for their customers and their brand. They love what they do and want someone to join them who is equally passionate. If that’s you, apply now!



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Senior Mitel Engineer

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