Cisco TAC/NOC Engineer – 2nd Line
Very successful and growing System Integrator and Cisco Gold Partner are looking for a 2nd Line Cisco Routing & Switching Engineer ideally certified to CCNP to carry out Cisco R&S technical support with additional Security/Firewall responsibilities with the opportunity to work across the Cisco portfolio covering Voice/IPT/UC, Wireless LAN, Data Centre and Contact Centre. Working in the 24/7 TAC coving shifts on a 4 on 4 off basis.
It is envisaged that the successful Engineer will have previously worked for a Systems Integrator and Cisco partner in at least a 2nd line capacity with the experience and ability to troubleshoot Enterprise Networks. You must have strong Cisco Routing and switching knowledge and ideally Security/Firewalls (ASA, Checkpoint, Juniper, Palo Alto etc) any specialisation such as IPT / UC, WLAN, Data Centre or Contact Centre would be an advantage as would holding Cisco certifications such as CCNA, CCNP, Cisco Engineers that have experience of working for Systems Integrators in a similar capacity troubleshooting multiple client networks to strict SLA’s would be favoured highly.
This company invests heavily in their staff with lots of training for their Engineers all funded by them. They offer genuine career progression and have a very good staff retention rate due to the team spirit adopted by the company. Because you will be working for a Leading Solution Provider you can expect to work with all the latest Cisco kit ensuring your skills are at the forefront of the industry.