Mitel Engineer – Home/office based
Successful award winning System Integrator and Mitel partner are looking for a Voice applications and unified communications specialist to work for a leading Midlands based communications firm. The successful candidate will come from a strong voice background and will be able to demonstrate experience ideally with Mitel telephony or another leading IP telephony provider. Whilst evidencing traditional voice experience, the ideal candidate will ideally also demonstrate applications experience within contact centres or unified communications (ideally Skype for Business) and have experience of deploying solutions in virtual environments. SIP, Microsoft Lync, networking, HP and Cisco skills would be advantageous.
You will be supporting a growing client base troubleshooting and resolving technical problems and installing telephony solutions based on the Mitel portfolio of products including:
Mitel 3300, MCD, MiVoice Office 250, MSL, MiCollab, MBG (teleworker), NuPoint Messenger, Contact centre CIS & CSM, MiVoice for Lync
Ideally you will come from a Services based company preferably a Mitel Reseller looking after external clients and have about 2+ years solid hands on experience of supporting Mitel products either in a NOC or Field based role.
This company is highly technical and you can expect good career development including opportunities to cross train in other cutting edge technology that the company specialise in. This company is going through a period of rapid growth due to the additional clients they are winning because of their ability to deliver cutting edge solutions with impeccable customer service. This will be an exciting time to join a company with some very ambitious growth plans for the coming year.